Privacy Statement
1. Introduction
QuickPark Solutions ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your information when you use our Services, including our AutoMate platform.
2. Information We Collect
2.1 Information You Provide
Name and contact information
Vehicle information (license plate, make, model)
Appeal details and supporting documentation
Account credentials
Payment information when applicable
2.2 Information Automatically Collected
Device information (IP address, browser type)
Usage data and interaction with our Services
Location data (when permitted by your device settings)
Technical information about your connection and equipment
Parking violation records
Institution-specific appeal requirements
Verification of student/faculty status (for university partners)
3. How We Use Your Information
We use your information to:
Process and manage parking ticket appeals
Provide and improve our Services
Communicate about your account and appeals
Analyze and enhance our appeal automation systems
Comply with legal obligations and Partner requirements
Prevent fraud and ensure security
4. Information Sharing
We may share your information with:
Partner institutions necessary for processing appeals
Service providers who assist in operating our business
Law enforcement or government entities when required by law
Professional advisors and consultants
In connection with a business transaction (merger, acquisition, etc.)
5. Data Security
We implement appropriate technical and organizational measures to protect your information, including:
Encryption of sensitive data
Regular security assessments
Access controls and authentication
Secure data storage and transmission
6. Your Rights and Choices
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your information
Opt-out of certain data processing activities
Receive your information in a portable format
7. Data Retention
We retain your information for as long as:
Needed to provide our Services
Required by law or Partner institutions
Necessary for legitimate business purposes
Required for legal defense or enforcement
8. Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes through our Services or by other means.
10. International Data Transfers
We may transfer your information to locations outside your jurisdiction. We ensure appropriate safeguards are in place for such transfers.
11. Cookie Policy
We use cookies and similar technologies to:
Maintain your preferences
Analyze usage patterns
Enhance security
Improve our Services
You can control cookies through your browser settings.
12. Contact Us
For privacy-related questions or concerns: Email: support@quickparksolutions.com
13. Additional Rights for Specific Jurisdictions
13.1 California Residents
California residents have additional rights under CCPA, including:
Right to know what personal information is collected
Right to delete personal information
Right to opt-out of personal information sales
Right to non-discrimination
13.2 EU/EEA Residents
Additional rights under GDPR include:
Right to restrict processing
Right to object to processing
Right to data portability
Right to withdraw consent
Last Updated: August 23, 2024
Unlock Enterprise Grade Automation for your Organization
Enterprise Grade Security
Advanced ncryption and compliance standards protect your sensitive data and workflows
Specialized Models
Custom-trained AI models designed for your industry's unique challenges and terminology
Multi-tenant
Seamlessly scale access and workflows across your entire organization, from small teams to global enterprises